Assistance and Support

What is included

• Help with daily activities. Staff assist members with the small tasks that come up over the course of the day, such as moving around the center, getting to and from meals and activities, and staying comfortable. The goal is to give a hand where it is useful while letting members do what they can on their own.
• Supervision throughout the day. A staff member is present and attentive for the full time the center is open. Members are in a supervised setting from arrival to pickup, which is the main reason many families choose an adult day center over leaving a parent home alone during working hours.
• Coordination and paperwork support. Many members qualify for the program through a Medicaid Long Term Care plan. Our staff help with the paperwork and coordination that go with enrollment and coverage, so families are not left to work through it on their own.
• Bilingual staff support. About 70 percent of our members speak Spanish, and our staff work in English and Spanish. Members and families can ask questions, explain what they need, and follow what is happening in the language they are most comfortable with.

Who it is for

This support is for adults 60 and older who benefit from having staff nearby during the day. That includes a parent who should not be alone for long stretches while family members are at work, someone who needs a hand with everyday tasks, and members who are more at ease when instructions and conversations happen in Spanish. It is also for the adult children arranging care, who want a clear picture of how a parent is looked after between 8 AM and 4 PM. Members come to the center during the day and return home in the evening, with door to door transportation included.

Why it matters

Steady daytime supervision does two things at once. It gives the member a safe, structured place to spend the day with meals, activities, and people around. It also gives family caregivers a reliable break during working hours, which is often called respite. Knowing a parent is in a supervised setting from morning to late afternoon lets working families keep their jobs and their routines without leaving care to chance. When paperwork, coordination, and language are handled by staff as well, families spend less time managing logistics and more time simply staying in touch with the people they care for.